Privacy Policy for Trilmavel

Effective Date: March 13, 2025

At Trilmavel, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services. By using our website and making purchases, you agree to the terms outlined in this Privacy Policy.

For any inquiries regarding your privacy or to make any requests related to your personal data, please contact us at:

1. Information We Collect

We collect various types of information to provide you with a personalized and secure shopping experience:

  • Personal Information: When you create an account, place an order, or sign up for our newsletter, we collect personal details such as:

    • Name
    • Email address
    • Billing and shipping address
    • Payment information (credit card details, PayPal, etc.)
    • Phone number

  • Non-Personal Information: We also collect non-personally identifiable information about your usage of our website, such as:

    • IP address
    • Browser type and version
    • Device information (e.g., mobile, desktop)
    • Referral sources (where you came from before visiting our site)
    • Pages visited and interactions on our website

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and track website usage. Cookies help us personalize content, analyze website traffic, and optimize your experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Order Fulfillment: To process your orders, manage payments, and deliver products to the correct address.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues with your orders.
  • Marketing: To send promotional emails, newsletters, and offers (only if you have opted in). You can opt-out of marketing emails at any time by using the unsubscribe link provided in every email.
  • Website Improvement: To analyze your usage of the website in order to improve our services and enhance the user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including fraud prevention and dispute resolution.

3. How We Protect Your Information

We implement a variety of security measures to ensure your personal information is protected:

  • Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data, such as payment information, during transmission over the internet.
  • Secure Payment Gateways: We partner with trusted payment processors that adhere to Payment Card Industry Data Security Standards (PCI DSS) to ensure your payment information is handled securely.
  • Access Control: Only authorized personnel have access to your personal data, and they are trained in handling your information securely.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Despite our best efforts to protect your information, no data transmission over the internet can be guaranteed 100% secure. While we take every precaution to protect your data, we cannot guarantee the security of any information transmitted to or from our website.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, shipping, and other operational needs. These providers are contractually obligated to keep your information secure and use it only for the purposes of providing services to us.
  • Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you via email or a prominent notice on our website if such a transfer occurs.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and Correction: You can request access to the personal data we hold about you and request corrections if it is inaccurate or incomplete.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of any marketing email you receive from us.
  • Data Deletion: You may request that we delete your personal information, subject to certain exceptions (such as for legal or administrative purposes).
  • Cookie Preferences: You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect some features of our website.

To exercise any of these rights, please contact us at info@trilmavel.com.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience or additional information. Please note that this Privacy Policy only applies to information collected by Trilmavel. We are not responsible for the privacy practices of external sites, and we encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under the age of 13, we will take steps to delete that information. If you believe we have collected information from a child under 13, please contact us at info@trilmavel.com.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated Privacy Policy on our website with a revised “Effective Date.” We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Trilmavel with your personal information. We are committed to ensuring your privacy and providing a safe shopping experience.