Terms and Conditions for Trilmavel

Effective Date: March 13, 2025

Welcome to Trilmavel! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, placing an order, or engaging with our services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website.

Please read the following Terms and Conditions carefully.

For any inquiries, please contact us at:

1. Agreement to Terms

By using our website and making a purchase, you agree to abide by these Terms and Conditions. We may update or modify these terms from time to time, and your continued use of the website after such changes will constitute your acceptance of the updated terms. You should check this page periodically for any updates.

2. Account Registration

  • Account Creation: You may be required to create an account in order to complete a purchase on our website. You agree to provide accurate, current, and complete information during the registration process and update such information as necessary.
  • Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account.
  • Age Restriction: You must be at least 18 years old to create an account and make a purchase on our website. If you are under 18, you must have the permission of a parent or legal guardian to use the site.

3. Product Information and Availability

  • Product Descriptions: We strive to ensure that all product descriptions, images, and other information on our website are accurate and complete. However, we do not warrant that the descriptions are error-free, complete, or current. If a product is not as described, your sole remedy is to return it in accordance with our Refund and Return Policy.
  • Product Availability: Product availability is subject to change without notice. While we make efforts to keep our inventory up to date, we cannot guarantee that items will always be in stock. If an item is unavailable after placing your order, we will notify you promptly and offer a refund or alternative solution.

4. Pricing and Payment

  • Pricing: Prices for products on our website are listed in USD (United States Dollars). We reserve the right to change prices at any time without prior notice. Any price changes will only apply to future orders and not to orders already placed.
  • Taxes: Applicable sales tax will be calculated and added during checkout, based on your shipping address.
  • Payment: We accept various payment methods, including credit cards, PayPal, Apple Pay, and Google Pay. By submitting your payment information, you authorize us to charge the total amount of your order to the selected payment method.

5. Order Acceptance and Cancellation

  • Order Acceptance: After you place an order, you will receive an order confirmation email. This email does not constitute an acceptance of your order but is a confirmation of receipt. We reserve the right to accept or reject your order for any reason.
  • Order Cancellation: You may cancel an order before it is processed or shipped by contacting us at info@trilmavel.com. Once an order has been shipped, cancellations are not possible, and you will need to follow our return process.

6. Shipping and Delivery

  • Shipping: We offer various shipping methods, and delivery times vary based on the shipping method selected and your location. Shipping fees are calculated at checkout.
  • Processing Time: Orders are processed within 1-2 business days of receipt. Once processed, orders will be shipped according to the selected shipping method.
  • Delivery Times: Estimated delivery times are provided during checkout. However, delivery times may vary based on your location, shipping carrier, and other factors beyond our control.
  • Shipping Confirmation: After your order ships, you will receive an email with tracking information.

7. Returns and Refunds

Please refer to our Refund and Return Policy for information about how to return an item and request a refund. We offer a 30-day return window for most products, provided they are in new, unused, and undamaged condition.

8. Use of the Website

  • License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial use. You may not use our website for any illegal or unauthorized purpose.
  • Prohibited Conduct: You agree not to engage in any of the following activities:
    • Use our website to infringe on the rights of others.
    • Upload or transmit viruses, malware, or other harmful software.
    • Attempt to interfere with or disrupt the functioning of the website or servers.

9. Privacy and Data Protection

Your use of our website and the services provided is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our website, you consent to the practices outlined in the Privacy Policy.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Trilmavel or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or use any content from our website without our express written consent.

11. Limitation of Liability

To the maximum extent permitted by law, Trilmavel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from or in connection with your use of our website or products.

12. Indemnification

You agree to indemnify and hold Trilmavel, its affiliates, officers, directors, employees, and agents harmless from any claims, losses, liabilities, and expenses (including attorneys’ fees) arising out of or related to your use of the website, your violation of these Terms and Conditions, or your infringement of any third-party rights.

13. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Kentucky, United States. Any disputes arising out of or in connection with these terms shall be resolved through binding arbitration in Kentucky, in accordance with the rules of the American Arbitration Association.

14. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. When we make changes, we will post the updated terms on this page with a revised “Effective Date.” You should review these terms periodically for any updates.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for shopping with Trilmavel. We are dedicated to providing you with quality products and excellent customer service. If you have any questions or need assistance, we are here to help!